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Felipe Garcia:
If you don’t know the subject, it’s easy for you to point a finger or to just judge something when you’ve never done it, or you don’t even have the background, what’s going on, how did this product get to my table?

Announcer:
This is the Real Food Real People podcast.

Dillon Honcoop:
Welcome back to the podcast, I’m Dillon Honcoop. And as I continue my journeys around Washington state, to hear from the real people behind the food that we eat and produce here in Washington state. One of the things that’s interesting to me is their take on issues that can be controversial, and in this case immigration and the treatment of workers came up in a conversation I had as I made my way to Pasco and 5D Farms. I talked with Felipe Garcia, he’s their HR manager at 5D Farms, it’s a dairy farm, again, near Pasco.

And what Felipe shared was fascinating, telling his story of coming from Mexico to the United States, and what it means to him to work on a dairy farm and produce food for people here in Washington State. So join me as we continue on Real Food Real People, hearing from the real people behind the food that we produce and eat here in Washington state. Talking with Felipe Garcia at 5D Farms near Pasco.

Dillon Honcoop:
I want to talk about the things that you do on the dairy now, but first I want to go back a little bit more.

Felipe Garcia:
Yes.

Dillon Honcoop:
You said you were in inventory, or what was your job before they offered you the job here, when you just came up to [crosstalk 00:01:51]?

Felipe Garcia:
So my job, I used to work in front of a desk and a computer, catching errors on a company inventory, catching the red numbers, and we call it the blue numbers too. The blue numbers is when somebody made a mistake and instead of one, they put 100. So I was just doing that, a daily basis, eight hours a day, five days a week.

Dillon Honcoop:
What kind of industry was that with?

Felipe Garcia:
It was a candle factory.

Dillon Honcoop:
Really?

Felipe Garcia:
Yeah. Fragrance candles.

Dillon Honcoop:
In Arizona?

Felipe Garcia:
Arizona.

Dillon Honcoop:
Let’s go back even a little further than that. You said you were born in Mexico.

Felipe Garcia:
I was born in Mexico.

Dillon Honcoop:
What brought your family to Arizona?

Felipe Garcia:
Well, my dad, all his life was back and forth, but it was to a point that we were growing up, me and my two sisters, where my mom, she didn’t want to be that far apart, so that’s when they decide, “You know what? Come on over, try it. See if you guys like it. You can stay, if not you guys can go back.” So that was back in 2001 and we’ve been here since then.

Dillon Honcoop:
So you went to high school… So how old were you when you came?

Felipe Garcia:
I was 16.

Dillon Honcoop:
16.

Felipe Garcia:
16 years old.

Dillon Honcoop:
So then you finish high school…

Felipe Garcia:
I finish high school.

Dillon Honcoop:
In Arizona?

Felipe Garcia:
Arizona.

Dillon Honcoop:
Okay.

Felipe Garcia:
And then I went to a community college, Gilbert Arizona, and I’m supposed to be a teacher.

Dillon Honcoop:
Oh, so that’s what you were going into education…

Felipe Garcia:
I was going… Yeah, because I didn’t know what I want. I knew I was going to be something related to people, customer service. So teaching was my first option. Now that I’m working in human resources, now it clicks, it’s related.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
It’s hand by hand, so that’s what I went to school for.

Dillon Honcoop:
So what did your dad do? And your family, you had status already to come into the US?

Felipe Garcia:
At that time, yes.

Dillon Honcoop:
Okay.

Felipe Garcia:
And you can obviously work through the time [crosstalk 00:03:40].

Dillon Honcoop:
Right. And I know my wife is from Canada, and the immigration process is so confusing.

Felipe Garcia:
It takes a long time. But yeah, it’s not easy, because it’s… One thing people confuse, it’s not just go knock on a door, “Hey, I want to come in. I need papers to work this out.” There’s no option.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
There’s only a very limited ways to do it. That’s why a lot of people has to do it the other way.

Dillon Honcoop:
Yeah, exactly. And [crosstalk 00:04:10]-

Felipe Garcia:
It just misinformation, and that’s a whole new story.

Dillon Honcoop:
… Yeah.

Felipe Garcia:
But it’s misinformation. There’s only a few different ways that you can become legal, but like I said, they’re limited.

Dillon Honcoop:
So what line of work was your dad in?

Felipe Garcia:
So my dad, he was working at that time, it was a lumber place, they build the frames for the houses before they send them in, that’s what he was working at that time. But he’s-

Dillon Honcoop:
In Arizona?

Felipe Garcia:
… Arizona.

Dillon Honcoop:
And what about in Mexico?

Felipe Garcia:
Back in Mexico, well, we have farms and a small ranch, so we would usually work for ourselves, like farming and cows and stuff like that. But even back in Mexico I never done anything related to farming, because I was always focused on school, which was convenient for me.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
But same thing, in farming.

Dillon Honcoop:
So you didn’t want to do the farming when you were a kid?

Felipe Garcia:
No. That was hard work, because even like… that I did it.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
When kids were on vacation, I was working the ranch. I wasn’t very happy about that, but I learnt to make some money, since I’m a kid, so I like that. I like to be independent, so I start working on my own since very young age.

Dillon Honcoop:
So in some ways you don’t have farming in your professional background-

Felipe Garcia:
No, not at all.

Dillon Honcoop:
… but in your family background you do.

Felipe Garcia:
My family, yes. All of them. Well, my dad, when he came here he was doing farm work, he worked in dairys too. Actually to this day, my dad is 67 years old, he doesn’t need to work, but he still works in the fields.

Dillon Honcoop:
[crosstalk 00:05:41]

Felipe Garcia:
He’s not a 15 year old boy, but he still works in the fields. And I keep telling him, “You got to stop at some point, that’s hard work.” And he doesn’t want to, and he’s just still there.

Dillon Honcoop:
He just loves it?

Felipe Garcia:
He just likes it. He doesn’t like to sit at home, he wants to do something. But what’s funny, is that he’s working just like everybody else. Actually they like him because he never misses work, he always show up early and leave late.

Dillon Honcoop:
Yeah.

Felipe Garcia:
So he’s consistent. He’s not the fastest, but he’s consistent. So that’s one good thing I learn from him, “Never say no until you try something.” So that’s why I didn’t quite when I start working in the farm. I used to complain for eight hours a day in a office, and here it was 15-16 hours, because harvest, it’s a small, short window.

Dillon Honcoop:
Right.

Felipe Garcia:
You can’t play with it, when it’s a good weather, it’s a good weather. You got to take it.

Dillon Honcoop:
Yeah, exactly.

Felipe Garcia:
So again, that’s why I learn the meaning of work. But again, for some reason I like it. You see the progress on a day. When you’re in the office, you send something and you got to wait for a response, it takes a couple days. And the farming industry, when you do something you can see it, you plant something you can see in a couple of days, you can see something growing, so that’s… I don’t know, I can’t explain that. It just a feeling that I never thought that I was going to have again. I’m from a city, from office, work here in a dairy farming industry.

Dillon Honcoop:
I know exactly what you mean, because I miss that in my… I have a lot of things that I like about what I do, but I miss being able to have that tangible, “I can see what I accomplish today.”

Felipe Garcia:
Well, if tomorrow I go work somewhere else in a office, I don’t think I will be able to. The reason I do it here is because I work in my office, get my work done, and the rest of the day I’m outside with the guys. I’m working myself. I’m driving a truck, I’m doing something. I just don’t get bored. It’s just something different. If I got stuck in a office for the whole day, I can deal with it for a couple days, because we have to some times.

Dillon Honcoop:
Yeah.

Felipe Garcia:
But I don’t think I will keep up with it, so…

Dillon Honcoop:
It sounds like it’s in your blood a little bit.

Felipe Garcia:
Well, like I said, I’m a workaholic. I like office work, but only so much.

Dillon Honcoop:
Yeah. I know it’s in my blood too. My family is the same way. What did your dad say when he found out you were going to go work for a farm?

Felipe Garcia:
It was a surprise for him. He helped me, but he didn’t know how far I was going to get. He know I will try the best, and he was going to be okay if I say, “You know what? I don’t like that job anymore,” because he know how hard it is.

Dillon Honcoop:
Right.

Felipe Garcia:
But little by little he’s been seeing the success, and better a little bit a time. And now he’s happy.

Dillon Honcoop:
Did he laugh saying, “You didn’t want to do the farming when you were a kid, and now you’re farming.”

Felipe Garcia:
No, because he saw the experience firsthand. I see him every day. And he just didn’t know, he was surprised how much work I can get done in a day, again, because I used to complain for just a couple hours of work. And now he sees me come home late at night, leave early in the morning, and he was just surprised. And he was happy because he knows the feeling. He was pretty happy. I guess as a father, you want to see your kids grow and do better-

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
… but I think working in the industry that he loves, it’s even better.

Dillon Honcoop:
So did the rest of your family then move here, your parents?

Felipe Garcia:
I move them up here.

Dillon Honcoop:
You did?

Felipe Garcia:
Yes. About almost six years ago. They put out for a long time, they didn’t want to. They were so used to Arizona, but I keep pushing, “You guys got to move up here.” And finally they’re like, “Okay, let’s try it.”

Dillon Honcoop:
They can handle the cold?

Felipe Garcia:
Oh yeah.

Dillon Honcoop:
It’s cold here, compared to Arizona especially.

Felipe Garcia:
Yeah. Well, right now what I do, I just send them back to Arizona with my sister in the winter.

Dillon Honcoop:
Nice.

Felipe Garcia:
They come back when it’s a little bit better.

Dillon Honcoop:
So talk about your family. Are you married, have kids?

Felipe Garcia:
I’m married. I have two daughters. I just got a newborn two months ago.

Dillon Honcoop:
Congratulations.

Felipe Garcia:
Yeah, it’s a journey.

Dillon Honcoop:
And how old is the oldest?

Felipe Garcia:
She’s six years old. They’re fun, they’re girls. It’s just girls in the house, just me as a man. That’s important.

Dillon Honcoop:
That’s like my house too. I have two girls.

Felipe Garcia:
But it’s good, and they support me, so.

Dillon Honcoop:
It’s crazy isn’t it, having kids? It just changes so much.

Felipe Garcia:
Yes. And my wife, I give her credit because again, our industry’s demanding on time, and I work six days a week, sometimes seven days a week, and she’s okay with it. We’ll learn to work each other, and that’s probably the best thing, because when you’re getting short time at home, they need time, and they start complaining. But the freedom about my position is that if I need a day off I can just take it and then go take care of my family. But we’ve been like this since ever, so it’s not new to them.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
But my wife is very supportive.

Dillon Honcoop:
Yeah, farming can be hard on family life, right?

Felipe Garcia:
Yeah, mm-hmm (affirmative).

Dillon Honcoop:
For the reasons that you’re saying.

Felipe Garcia:
Well, here’s the difference between just farming and dairy farmers, the farming stoop at some point, and the maintenance is not as much as the rest of the year, but dairy doesn’t stop. It’s still the same no matter what day it is. So it’s not like I stop November and then I take time off, it doesn’t work that way. But I still take vacation with them, we go out on the weekends, we do stuff. We make it work. But again, this is what I like, this is what I do, that’s how they met me, so.

Dillon Honcoop:
Yeah. So you say you’re working six, seven days a week, is that year round then?

Felipe Garcia:
No. Like I said, I’m a workaholic. I work Monday through Saturday. Saturday is most likely just couple hours, just to make sure everything’s okay, and then I go back home. Only on the harvest time, it’s when I’m here a little more often.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
Again, I don’t have to, because we have guys that take care of everything, but once in a while you need the extra hand, and I just jump in.

Dillon Honcoop:
So your main job is HR?

Felipe Garcia:
My main job is human resources, yeah.

Dillon Honcoop:
For people who aren’t familiar with HR, what kind of stuff do you do? And I guess, HR on a farm, what does that look like?

Felipe Garcia:
Well, that’s no different than any company or corporation. The HR, we get all the fun. We hire, unfortunately we have to fire too.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
All the documents, all the legal stuff, a little bit of accounting, payroll, all the personal problems with employees and employers too, because we are right in the middle line. We’ve got to look for the good on the company, but also in the employees. So we’re the one in between. And we’re the ones that enforce the rules in the company, so that’s why we get all the fun.

Dillon Honcoop:
What’s the hardest thing about doing HR?

Felipe Garcia:
Letting people go, that’s probably the hardest thing.

Dillon Honcoop:
Yeah.

Felipe Garcia:
Because we all come here to work, we all need the income, we all need to support the families, but that’s probably the most difficult thing, for any reason. Some people, they’re not as good as the other employees at showing up or just missing to work, and you have to let them go. But you know that person has a family, that needs to take care of, and that’s probably the hardest part. But you got to think different, sometimes you didn’t cause that, they did it theirselves, but that’s probably the hardest thing.

Dillon Honcoop:
What does it take to be really good at human resources?

Felipe Garcia:
You got to be very partial on the decisions, so no different than a judge. You got to look at what’s the rule, but how much can you play with it, or how much… That’s the thing, that one you take a decision for a person, it has to be the same for everyone, so that’s the hardest thing there. You have to be really good at judging that stuff. You can’t have friends in this type of work. If a friend ask you for a favor, well, it doesn’t work that way, because you got another 50, 60 people right next to you that they may want a favor too.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
And if you already did it to one, you have to do everyone. So you have to be good at looking at the situation, and you go to be good at solving problems, because sometimes you get those problems, right away you got to get a solution in that instant, that’s not something you can wait sometimes. And you have to be a good people person, good communication. You have to be good at communicating. There is one thing as explaining something, but if the person doesn’t get it, doesn’t understand it, you’re not really good at it.

Felipe Garcia:
So culture wise, here has a lot to do with culture. By my fortune I got both of them, I got American culture and I got Hispanic culture.

Dillon Honcoop:
What’s the trick to balancing that? I would imagine part of it is just being able to understand people, what they’re really thinking, what they’re… mean when they say certain things, what they’re really trying to accomplish. I know that could be misunderstood, when people are communicating across cultures.

Felipe Garcia:
Yeah, that’s the thing. Something I notice on HR is, I do a lot of interpreting, translation, not just because you speak the language, you can be an interpreter, and I seen that, because I have people that have interpreter right in front of them, they explain them, they still don’t understand.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
So I have to come out with different words or different ways to explain so he can understand the same thing. So it’s-

Dillon Honcoop:
Words aren’t always the same as ideas.

Felipe Garcia:
… No. And culture wise too, understanding our believing, or the way of thinking. Again, I can’t explain it because I was raised with both of them, so I can understand both of them.

Dillon Honcoop:
What is important to understand then, for someone like myself coming from American culture, communicating with someone from Hispanic culture? What’s an important thing for them, for me, to even recognize is a difference in culture to be able to communicate clearly?

Felipe Garcia:
There is one thing that we’ve been trying here at the farm, is Hispanic people, they’re not used to see like a person that speaks a different language, the same, maybe because they feel inferior. Or most of the time… For example here, employees are not used to seeing their boss close enough, or even talk to it. I heard that a lot from the employees. Back in their country they just see the boss driving a very nice pickup far away, and that’s all they get. Here they have that person right in front of them, they shake their hand. They’re not used to that.

Felipe Garcia:
And culture wise, that never happens.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
They’re never allowed to see or talk to the owner. Here you can approach to anyone, you can shake their hand.

Dillon Honcoop:
What kind of misunderstandings does that difference lead to? I would imagine it might be surprising then for some people coming from that culture to say, “Hey, what’s the owner doing here? Is there a problem?”

Felipe Garcia:
Mm-hmm (affirmative). Yeah, most likely. They think there is something wrong, especially with the new guys that come in, they don’t know. But the guys that have been working here for a couple years, they know how close this person is. They’re always driving by, checking, talking to them, their office is always open to anyone to come in and talk to them. But again, our culture, it’s a little bit different on the Hispanic side, but they’re still afraid. They’re still afraid to come and talk to one of them, or ask something.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
They feel comfortable with someone that speak the same language, that’s something I noticed too.

Dillon Honcoop:
So how many people are you working with as far as HR? How big is the team here that you oversee?

Felipe Garcia:
About 150 people.

Dillon Honcoop:

1. And what kind of jobs are those people doing?

Felipe Garcia:
All kinds of work on the farming industry. There’s truck driving, tractors, we got guys walking pens looking for cows, we got milkers, we got shop mechanics, we got supervisors, we got management, we got parch runners, all kinds of stuff here.

Dillon Honcoop:
Mm-hmm (affirmative), yeah. What’s the key to managing farm workers, because whether it’s American culture or Hispanic culture, farm workers are kind of a different breed in some ways, right?

Felipe Garcia:
Well, I will say just respect, respect the people.

Dillon Honcoop:
Yeah.

Felipe Garcia:
Respect their culture, respect their thinking. We have a way to work and it’s the same for everyone. So we got to respect their thinking too. And I will say most likely it’s respect, not because they look different, they speak a different language, or they think different, you treat them different, so that’s probably the key. And treat them good. I’m an employee as well, the way I want to be treated, that’s the way I’m going to treat them too. And knowing their work, what they do, it makes it easier for us to take the decisions. We don’t take decisions based on, “Oh, let’s see if it works.” We know how hard it is at work, so we try to make things better for them.

Felipe Garcia:
So there is not a exact key, but our success is that we treat people right, the best we can, because that’s their way they want us to treat us. It’s an exchange. If we treat them bad, they’re going to treat us bad too.

Dillon Honcoop:
It sounds like your boss wants to be closely connected with the workers, and is involved and will actually be hands on.

Felipe Garcia:
He is, but he only can be involved to a certain point. Again, if he has a person that is in charge of human resources or managing the people, he has to respect their decisions too.

Dillon Honcoop:
Yeah.

Felipe Garcia:
So he’s been really good at that too. And-

Dillon Honcoop:
So he has to respect your decisions?

Felipe Garcia:
… Absolutely.

Dillon Honcoop:
Yeah.

Felipe Garcia:
So that’s why nobody can just come into him and say, “Hey, I want to do this.” And then he want to delegate something, knowing we have rules, that’s not going to happen.

Dillon Honcoop:
So he has to say, “Hey, Felipe, what’s going on with this issue?”

Felipe Garcia:
Pretty much, that’s what he does, said, “Hey, there’s a concern here. Can you check into this?” At the end, we’re working on it. And it’s been very few times, but it’s good to keep him involved, because he’s the owner, he owns this place, and we run his place, but we got to respect him too, can’t push him out of the game. His decisions matter because he’s the one that leads everything, but he understands there’s rules, and he has to follow rules too, that’s what he created. For example, just to having an HR department on the dairy farming industry, well, that’s a bit step.

Felipe Garcia:
And that’s one of the good things, that they don’t hesitate when it comes to safety, because we’d know, we work with livestock and it’s hard.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
We understand that we got to keep the guys safe and send them home safe as well.

Dillon Honcoop:
Do the people like working here? You talked about these workers that you oversee, and you work with their concerns, you do their payroll, all of these different things. Do they like the… It’s hard work, as you say, you’re out on the farm too.

Felipe Garcia:
That’s something I never understood, the past, until I start working here, because there are long hours. What we’ve been doing is, we change the way it work, we try to minimize those hours, so they’re not too tired, but there is something that they like. For you to be working here is because you like it. We understand some people, they need some money-

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
… and they try, and a couple months later, they’re gone. Well, these guys, they’ve been here for years. The turnover has been less every year, and that’s because they like what they do, they enjoy this. That’s just like… I don’t know, you liking some dessert, well, you eat it because you like it. You can’t be here just because you have to. But we’re been creating ways to make this easier for the employees, better equipment, better process, because we understand that the better for the employees, the better work they’re going to do, the better we can present the owner.

Felipe Garcia:
And then we can keep this place up, because our families need this place, they eat from here. We all like our food and our milk especially.

Dillon Honcoop:
Yeah. And what’s it like to know that what you’re doing ultimately is providing food for people?

Felipe Garcia:
It’s a big responsibility, but there is a satisfaction to it. Every year on Christmas, we make a Christmas party for the employees and their family, and we gather probably a little bit over 300 people every year. And to see all the people, that they all depend on this place, it’s a big satisfaction, but at the same time it’s a big responsibility, because we got to make sure we provide them tomorrow and the day after and every single day. So it’s a big satisfaction.

Dillon Honcoop:
What about knowing that this farm is producing food for people in Seattle, for people all over? That I think changes things too. Yeah, you’re in human resources, but it’s for feeding the world, for producing food.

Felipe Garcia:
Again, it’s the knowing that you’re doing something good, you’re producing something good. It’s not just for you and your family, it’s for everybody else. So the best we do it here, the best quality gets out there too. And again, a lot of people like their milk, so it has to be good milk. But there is a lot of work behind it, but it’s a good satisfaction, knowing, “Hey, this product’s going everywhere.” We use it ourselves, and if you don’t consume what you produce, well, there’s something wrong there. But no, it’s good knowing that it spreads out.

Dillon Honcoop:
What’s your favorite dairy product?

Felipe Garcia:
I love quesadillas, I love that cheese. Yeah, and obviously chocolate milk. I like the sweetness.

Dillon Honcoop:
Who can’t say no to chocolate milk?

Felipe Garcia:
Absolutely.

Dillon Honcoop:
So you said when you were growing up in Mexico, there were cows. Was there any dairy stuff around the family farms that you-

Felipe Garcia:
No, not that I know. Everything was obviously raw milk.

Dillon Honcoop:
… Mm-hmm (affirmative).

Felipe Garcia:
And Mexico, they use a lot. To go in the mornings and milk your cow, and drink straight out of the cow. Just grab your cup, fill it up and good to go. But nothing at this level, not like dairy farms. It was everything just local.

Dillon Honcoop:
So farming was so much different?

Felipe Garcia:
Oh yeah. Here I got the opportunity to plant corn, and I can get 200 acres in a day. Back in Mexico I was able to plant corn, and it was just with tools and a sack on the side for the corn seeds. And that’s how we plant corn. And it was hard, so that’s a big difference. It was harder back then.

Dillon Honcoop:
What you’re talking about, hard work, is reminding me. A question I was going to ask you a couple of minutes ago, when we were talking about hard work, it seems like… And I don’t know if you notice this, there’s something going on with American culture in the view of people working hard.

Felipe Garcia:
Mm-hmm (affirmative).

Dillon Honcoop:
Because you actually, you grew up around farming. That wasn’t your plan career path, but now here you are in the farming world, and you are just, like we talked about earlier, it’s just in your blood, you like to work hard.

Felipe Garcia:
Mm-hmm (affirmative).

Dillon Honcoop:
And me too, that’s what I grew up around, that’s what I appreciate. And some days I miss it, as strange as that might seem to someone, because a lot of people say, “Oh, I’m so glad I don’t have to do physical labor.” There’s something that just feels good to get out and do some physical labor sometimes.

Felipe Garcia:
Mm-hmm (affirmative).

Dillon Honcoop:
What is it about American culture that is starting to say, “That’s somehow demeaning or bad.” It seems weird to me.

Felipe Garcia:
I think we judge too much, and we judge too easy. Our workforce is changing. Back in the day we had kids from high school wanting to work in a farm, because they can make some money and buy stuff. You don’t see that anymore. Now the workforce, from average was 25, 30 years old. It’s moving up, now it’s 45, 50. You don’t see young kids anymore, maybe because of that. They’re just judging it too much or just too hard. I think we’re trying to make everything so easy that you don’t want to struggle anymore, and the way you see it, that’s the way you treat it.

Felipe Garcia:
So I think that’s the problem, we judge too quick and too much.

Dillon Honcoop:
And people just don’t seem to want to work hard anymore.

Felipe Garcia:
No, not anymore. And then, again, it’s misinformation. And also because people don’t want to learn. You like to judge of a commercial, or something you saw really quick, or they told you in a way that you like it, and that’s how you judge, without knowing what is behind it. In the farming industry, that is the same thing, “You work too many hours. Oh, you’re working too much.” And then you judge based on that. Or you work too much because that’s your window, but that doesn’t mean it’s all year long, or it’s… I don’t know, that’s my feeling, that’s my understanding of how we judge things.

Dillon Honcoop:
I wonder if some people make that judgment because they have the luxury of being able to do that, and maybe they have their job in an office somewhere, and they make enough money, and they haven’t been in that position that some of us have been in, where it’s like, “No, I just need to make as much money as I can to support my family.”

Felipe Garcia:
Yeah, pretty much. And again, if you don’t know the subject, it’s easy for you to point a finger or to just judge something when you never done it, or you don’t even have the background. What’s going on? How did this product gets to my table? Talking about farmers.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
A lot of people like their salads. Do you know what work behind, it’s implicated in this?

Dillon Honcoop:
Yeah.

Felipe Garcia:
It’s a lot of work, it’s really, really hard work, but somebody has to do it. With technology, we’ve been getting better, but doesn’t do everything, doesn’t do it all. You still need that labor, you still need that person down there. And if we don’t want to do it here, well, they got to come from somewhere else.

Dillon Honcoop:
How do you deal with that in HR? Because people have these jobs, this is a farm where you’re working, and you’re doing HR, so they have to do hard jobs, does that become an issue? If people say, “I don’t want to work that hard.” And well, it’s like, “Well, this is a farm. This is what we do here.”

Felipe Garcia:
No, because again, key is information. Since day one, this is what we do, this is what we require, do you think you’re capable of? Do you want to try it? If it doesn’t work out for you or for us, it’s fine, but it’s already ahead. He knows what he’s going through, it’s not going to be like, “Oh, just come in and we’ll try it, we’ll find out how it goes.” No, we do the training, we explain what’s going on, how many hours you’re going to work, this is what may happen. So you know on front while you’re getting into it.

Felipe Garcia:
So people that starts working here, they’re already expecting either long hours, which we try not to, because milkers, they’re only working eight hours a day.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
It’s not like we’re working 12 hours a day or 15 hours a day. If you’re in harvest, you’re going to have your schedule of normal hours, but on the harvest time it may go up a little bit. But even like that we try not to push it more than 12 hours a day. Again, a person that gets tired, you can lead to an accident or mistakes, so we just prevent that. But you know that ahead, people doesn’t come in blind and just start working. And again, we have an HR department.

Dillon Honcoop:
You know the HR manager here.

Felipe Garcia:
Yeah. I… Familiar with him.

Dillon Honcoop:
Does that make it hard to find people? Do people say, “Oh…”

Felipe Garcia:
There is-

Dillon Honcoop:
“Maybe I don’t want to do all that work.”

Felipe Garcia:
… Yes and no. Again, we can judge by the cover. I had young kids who never done this type of work before, and even like that, we give them the opportunity and they turned out to like it, they turned out to work here for a couple years, and they’re still here. There is some people who has experienced some farming and they just last week. Maybe because the rules. Again, we have rules, you got to follow them. And it’s the same thing for everybody else. Some people that like to follow rules, some people, they just like to work more in a different way.

Felipe Garcia:
So that’s a different thing. But it’s not hard, it takes a little bit of time, but again, once we hire someone, there is not end period of time, you’re here as long as you want, as long as we keep our rules the same. We’ve been getting people with more seniority the last couple of years. The turnover has been less and less, and it’s because the way we treat the people. We treat them good, they treat us good back.

Dillon Honcoop:
You talk about harvest, and that’s the extra busy season.

Felipe Garcia:
Yes.

Dillon Honcoop:
What kind of things go on? I guess for people who aren’t familiar, that’s harvesting corn, grass, other things.

Felipe Garcia:
We harvest corn, hay. Well, the only difference is you work a little bit longer. Again, we have equipment that it makes everything easier, but we still need the drivers, we need somebody to operate the equipment. And when you cut hay, you only have so much time to pick it up, otherwise it goes bad. If it goes bad, it’s not good for your cows. So that’s why you got to time ahead how much you’re going to do. So planning has a lot to do, but it’s just driving a truck, but you have to do that all day back and forth, and it takes you 10, 12 hours a day. So that’s the harvest season.

Dillon Honcoop:
Just go, go, go, go.

Felipe Garcia:
Yeah. Keep on doing the same thing all day long back and forth.

Dillon Honcoop:
The rest of the time… You’ve talked about you have your office work, your HR work, and then what do you do once you… You say you can often get that wrapped up in the morning and maybe have the afternoon to work outside. What kind of jobs do you pick up?

Felipe Garcia:
So I like to help the guys around. Sometimes we got to either drive a semi, or sometimes we got to haul cows back and forth. I’ll jump in the truck and I’ll drive them up and down. Also we need parts for this place to keep running, because like every other place, sometimes equipment fails, or pipes break, or we need stuff. So that’s where I can help, I can go get stuff for them. And I’m mechanic inclined, that I can take some decisions like that. So we’re just back and forth bringing up stuff, picking up parts. I do help a lot of our employees, just with simple stuff as translating a letter, reading a letter for them.

Felipe Garcia:
So this is where I like my employers. They’re okay with employees coming in, in work hours, and have a question, a personal question. So I do donate a little bit of my time when I can to them for personal issues, so that’s where also a chunk of my time goes into. Sometimes it’s just doctors appointments, that they don’t even know how to schedule one. I’ll just grab the phone and schedule it for them. So that gets me busy sometimes. I never say no, because if I can do it during the day, I can do it after work.

Felipe Garcia:
But that’s pretty much what gets my day around. And that’s funny, because time flies. I come in at six, seven in the morning, and when I realize it’s already five o’ clock, and by the time I get home it’s almost six, but flies when you’re having fun.

Dillon Honcoop:
What kind of background do a lot of these workers come from?

Felipe Garcia:
It varies.

Dillon Honcoop:
You were saying in some cases like you were just mentioning, they might need help even scheduling an appointment.

Felipe Garcia:
Most of them is agriculture, construction. I seen a lot of people that work in restaurants. Warehouse people. But mainly, farming and construction. Those most of the background.

Dillon Honcoop:
So they are people who are used to hard work.

Felipe Garcia:
Pretty much, yeah. And this is something they like, because here in this country, you can do whatever you want. You can go learn how to work in construction, you can learn to work in a warehouse, but they just choose to work in a farm, which is good. The thing is stability. The income, it gets to your hand every two weeks, it’s secure.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
I think that’s one of the main reasons too. This place, no matter what, you get paid the same day, and that’s some income you can count with. Again, hours. You get your hours no matter what. That’s another reason. People that work construction, restaurants, they only get so much work, and if it’s slow, there’s no more work. Here, no matter what day it is, what season, you still work the same, you still get paid the same. And the more you learn, the better you do and the better wages you get.

Dillon Honcoop:
And when you have to make a rent check every month.

Felipe Garcia:
Yeah, pretty much.

Dillon Honcoop:
I know how that goes.

Felipe Garcia:
That one doesn’t stop.

Dillon Honcoop:
Yeah.

Felipe Garcia:
Yeah, no.

Dillon Honcoop:
You said, “In this country people can do whatever they want,” how is that different than where these workers are coming from? You’re saying that they may come from a different background on that.

Felipe Garcia:
It’s different. Rules are different, how they respect the rules is different too. Knowing my country, it’s the same way, you work hard, but you don’t make as much. They’re probably stuck on something, they don’t want to learn, they don’t want to grow up. Here for some reason they realize, “Oh, I can do better. And everything’s possible, you can even make your own company if you want.”

Dillon Honcoop:
So in Mexico there’s not the freedom to do that?

Felipe Garcia:
Yes, but it’s harder. It’s harder to get a loan, it’s harder to get people invest on you, and it’s just different. If you don’t have somebody to help you, it’s hard. Here, as long as you work hard and you get a good record, good credit score, you can do whatever you want, you can buy whatever you want, you can work wherever you want, so…

Dillon Honcoop:
Yeah. I think a lot of people just think about wages.

Felipe Garcia:
Yes.

Dillon Honcoop:
“Wow, you make more here or there,” but there’s so much more than just wages-

Felipe Garcia:
Oh absolutely.

Dillon Honcoop:
… for a person.

Felipe Garcia:
Yes, and it’s hard to understand sometimes. But sometimes it’s not. If you’re making more, is it stable? Is it all year long? Or it’s more for a season or a period of time, but then there’s nothing. So that’s the other side of the coin.

Dillon Honcoop:
And what you said about getting loans, too.

Felipe Garcia:
Mm-hmm (affirmative).

Dillon Honcoop:
I think we take that for granted-

Felipe Garcia:
Absolutely.

Dillon Honcoop:
… here in America.

Felipe Garcia:
Yeah. It’s not how much do you have, it’s what does it show? What’s your credit score? “It’s high? Oh yeah, whatever you want. It’s low? Oh, it doesn’t matter how much money you got in your pocket.” It’s just the way it works.

Dillon Honcoop:
That can also be deadly too.

Felipe Garcia:
Ah, yes.

Dillon Honcoop:
As many of us have found out, especially in the…

Felipe Garcia:
On the highway, yeah.

Dillon Honcoop:
In the crash of 2008 and nine, when a lot of us had a wake up call of, “Oh yeah, we can get a lot of money, but…”

Felipe Garcia:
Mm-hmm (affirmative), you got to pay it back. Yeah.

Dillon Honcoop:
So I guess that can cut both ways. You talk about all the different jobs you do and how many different things you get to do, and you like the variety, what’s your favorite job on the farm?

Felipe Garcia:
Driving or operating heavy equipment, that’s the best. And that goes from a semi to a loader to an excavator or a dump truck, I guess… I don’t know, I like the… I wouldn’t do that for a living, but I like it.

Dillon Honcoop:
What about tractors, do you like to do field work?

Felipe Garcia:
Oh yeah. Yeah, I do. Again, tractors, planting stuff, it’s exciting. Just the knowing that you can operate such a big piece of equipment, and how much you can do with them, that’s probably the good feeling.

Dillon Honcoop:
That’s my favorite growing up. Anytime I got to drive the tractor, I was happy.

Felipe Garcia:
Yeah, no. And I guess, not to prove points, but sometimes when new guys come in, and they see me driving a big semi or something, because they see me in the office all the time, and they think that’s all I do, and just drive the pickup back and forth. But once they see me driving a piece of a equipment or working with them, it earns a little bit of respect with them. Not what I’m looking for, but it’s good for them to know and say, “Hey, I know what you’re doing, because I can do it as well. I understand the things you’re going through.” So that makes a big difference, and I like that.

Dillon Honcoop:
Yeah, I think that shows a lot for, like you said, respect.

Felipe Garcia:
Mm-hmm (affirmative).

Dillon Honcoop:
And then to show that it’s, “I don’t think I’m better than you because I work in an office job.”

Felipe Garcia:
I like to be an example for them, because I keep telling them, “Hey, when I start working here, I was picking up garbage,” because that’s the only thing I had to do at that time. It was cold, not much to do, and there was a lot of cleaning. And now I’m in HR, the HR office, so there is no limit here. If you want it, it’s there. It’s how much you want to do. All the management in this company, they start from the bottom. We all start doing something here, we didn’t just come into that position.

Felipe Garcia:
So that proves that there’s always improvement, there’s always opportunities. We’re always looking for leaders, supervisors, it just not everybody’s up to that responsibility. But hey, opportunities are there, we’re proof of it.

Dillon Honcoop:
What do you think people in Seattle or in the big city anywhere need to know or should know about where their food comes from? Places like this, is where their dairy product… where their milk and cheese comes from.

Felipe Garcia:
They just need to know the truth, the good and the bad. A place like this is long hours and that’s just the way it is. Well again, define long hours.

Dillon Honcoop:
Yeah.

Felipe Garcia:
I used to think nine hours a day was long. Long hours means that you work eight, nine hours a day, but it’s hard work. That is what we mean with long hours, not that somebody is working here 19 hours a day, that doesn’t happen. I mean it’s physically… it is possible-

Dillon Honcoop:
Yeah.

Felipe Garcia:
… but it’s not good, because we do things ourselves so we understand. They just need to know what’s a good thing and a bad thing. Obviously a place like this doesn’t smell as pretty as other places, so that’s the thing. Some people are tolerant to that, some people don’t. Like I said, my first job was at [Can 00:40:10] the company, it was a fragrance place. Same thing, smells good, but it was too strong. So they just need to know the real workers, what the real work is, not just commercials for 30 seconds and they think they know everything. We’ve just got to share a little more information, we’ve just got to share how we treat our animals, how we treat the people, how we treat everything, so they can learn a little more.

Felipe Garcia:
But it’s more like people wanting to learn. Some people, they just don’t want to. Some people, they just like to have their glass of milk in front of them and that’s it. Some people, they really care where that come from-

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
… how much work is it. Maybe they think it’s too expensive. Well, if you see what’s behind it, eh, or maybe they think it’s too cheap. Every person has a different perception or mentality, but I think that information is key, showing them the good and the bad. What’s the good, the good product that we produce. What’s the bad? Well, it’s hard work.

Dillon Honcoop:
Since you’re in human resources, what do you think people outside of the farming world should know about labor issues, when they hear about farming labor issues in the news or things going on with farm workers? What would you say about how that’s being talked about?

Felipe Garcia:
I think it’s just third parties trying to create misinformation for a personal gain, that’s the way I see it. And that’s what I’ve noticed too, because again, I’m human resources, so I work very close with that, and I’ve been seeing the real truth about that. The employees are the ones not getting all the benefit, which… it’s wrong. It would do something, is for the benefit of the employees, no over third person to get money in their pockets. That’s the way I see it, that’s the way I’m seeing it. That’s why when we do something here in our company, it’s to the best of the employees, because it goes straight to the employees, not to someone else.

Felipe Garcia:
So it’s all about money and political…

Dillon Honcoop:
So you think people who are saying, “Farm workers are mistreated,” are saying that because they can profit from it?

Felipe Garcia:
Some of them. And also, there was an issue years ago, and I think at this point with every rule and regulation that comes, we are no different than any other company, we got to follow rules. And we got to get better for ourselves and our employees. So I can talk for my company, I can put my hands on fire for my company, I can’t really talk for everybody else.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
But as far as I know, is that if we have a regulation or a rule, we got to follow it. So I don’t know, I think some people try to work the system too, and I see it on a first hand. But the labor issues is just miscommunication between the employers and the employees. They’re not as lucky as we are having an HR involved. One of the things that I think is, it’s when employers work directly with employees, that means communication, it’s a big issue. Like I told you early, making sure they understand the rules, make sure they understand their rights, that’s a big thing too.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
I have people come here from [LL9 00:43:15], talk to them, “Hey, this is LL9, this is what it is, this is what it works for. “They need to know, they need to be free to talk to the owners or the supervisors or their managers, because I think it’s very important. Information is key.

Dillon Honcoop:
You talked about misinformation and you talked about third parties getting involved, and it’s political. What kind of misinformation do you see or hear out there from these people?

Felipe Garcia:
They see just a handful of people saying, “I got mistreated.” But that people don’t talk for the rest of them. You cannot judge one thing for four, five people when you have thousands… and employees. They can go and ask them, you can go talk to him. You can go see what’s a real deal. That’s the problem now, how you spread your information. You can take a picture and put a description to it, and that’s what you’re going to think. You could put the same picture, now put something wrong, something bad, that’s the way you’re going to see it.

Felipe Garcia:
So that’s the way I think they’ve been treating this labor issue.

Dillon Honcoop:
There’s a really strong farm worker community here, especially in eastern Washington, right?

Felipe Garcia:
It is. It is pretty strong. Everybody knows everybody, that’s why we are so comfortable here, because we just do the best and it spreads out. And because of that we have a lot of people wanting to work here, because they know it’s a good place to work. It’s a small town so everybody talks to everybody.

Dillon Honcoop:
What would happen to that community if these dairys or other farms went away?

Felipe Garcia:
I don’t know. I can’t even imagine, because I do this for a living. I’ll be thinking of doing something different and I don’t think I can. I don’t think I want to.

Dillon Honcoop:
Yeah. Do people worry about that? Is there a fear of what happens in the future if they’re pushed away from here?

Felipe Garcia:
We do the best we can here, because I want to keep feeding my family. I want to make sure that my employees are able to feed their families, so we just try to get everything as best as we can. And the best for them is knowing that they have work tomorrow.

Dillon Honcoop:
I know this is a family that runs this farm.

Felipe Garcia:
Mm-hmm (affirmative).

Dillon Honcoop:
Does that extend to the workforce? Does that extend to you? Do you feel a part of that-

Felipe Garcia:
Oh absolutely.

Dillon Honcoop:
… community?

Felipe Garcia:
Oh yeah. And again, culture wise, they try to separate theirselves to work.

Dillon Honcoop:
Mm-hmm (affirmative).

Felipe Garcia:
But me, actually I live for a while in this farm, like actually live here. And when the owners tell you, “You’re part of the family,” you’re part of the family. You are in their family events, you are. Again, you kind of… Because you got to get used to it, you got to get to know the people, and you know it’s real, it’s not just saying that because they want to look good. You become part of the family. And they see their workers the same way, but obviously they’re not going to see it, like that cultural wise, like I say, they see the boss pretty far away, but living on it first hand, they treat you good. They treat you like family.

Dillon Honcoop:
And that’s something I think that’s special about farming too, that…

Felipe Garcia:
Absolutely. That’s one of the main things. If a farmer can help you, he will help you, he won’t say no. And he’s not looking for anything in exchange. And that’s one of the reasons I like this place. They can help you, they will help you.

Dillon Honcoop:
Felipe, thank you so much for-

Felipe Garcia:
Oh, no.

Dillon Honcoop:
… sharing your story and all the stuff about how this works and what you do. It’s pretty incredible how this all works together. And I think it works a lot better than maybe some people have been led to believe.

Felipe Garcia:
Oh absolutely. I’m happy to be here to share a little bit of my experience, and hopefully it’s good to someone.

Announcer:
This is the Real Food Real People podcast. These are the stories of the people who grew your food.

Dillon Honcoop:
What an amazing story of cultural diversity, and working his way up from just a general laborer to the HR manager of the entire company. Felipe Garcia was so awesome to talk with. And we just appreciate you joining us for these conversations on Real Food Real People. We’d love for you to visit realfoodrealpeople.org for more episodes, more info from behind the scenes and to subscribe to our blog. Again, realfoodrealpeople.org. I’m Dillon Honcoop, and this is documenting my journey to get to know and hear the real stories of the people behind the food that we produce and eat here in Washington state.

Dillon Honcoop:
So please check out our website. Also, dillon@realfoodrealpeople.org is my email address. D-I-L-L-O-N is how I spell my name, dillon@realfoodrealpeople.org. Shoot me an email with any feedback that you have on the show, things that you’d like to hear talked about, people with incredible stories. I’d love to have nominations for guests on the program, I’d love to hear from you as we continue this journey.

Announcer:
The Real Food Real People podcast is sponsored in part by Save Family Farming, giving a voice to Washington’s farm families. Find them online at savefamilyfarming.org